Working Together to Make a Difference

Mental Health and Employee Assistance

Carelon
Behavioral Health

Life is full of challenges and sometimes balancing it is difficult. We are proud to provide a program dedicated to supporting the emotional health and well-being of our employees and their families.

Employee Assistance Program

Administered by Carelon Behavioral Health, the Employee Assistance Program (EAP) is a confidential program for you, your family and all household members. The services are offered to you, at no cost.

EAP Benefit

  • Counseling services. Call 866-533-4278 to talk with a professional, licensed counselor. EAP counselors have experience in stress management, grief and loss counseling, substance use disorder, and more.

  • Referral services. EAP counselors can provide referrals to carefully screened professionals in your area. Call to receive referrals for local counselors, financial advisors, and attorneys.

  • Online resources and information. The Carelon website (thru Beacon Wellbeing), offers a library of health and wellness articles, videos, audio files, calculators, and quizzes to help make your life easier. To visit go to icsveba.mybeaconwellbeing.com.

  • 24-hour crisis response by licensed counselors, seven days a week, 365 days a year

  • Each member of your household received 5 in-person visits per issue per year

Confidential Clinical Counseling

EAP benefits include up to five sessions per incident per calendar year and can help with such issues as:

  • Bereavement or grief

  • Legal

  • Financial

  • Childcare / eldercare

  • Marital / relationship

  • Parenting issues

  • Substance abuse

  • Depression / anxiety

  • Anger

  • Stress management

  • Weekly webinars

For more information, please contact Carelon Behavioral Health at 866.533.4278, or icsveba.mybeaconwellbeing.com.

Benefits Summary

For details on the benefits provided by the Comprehensive, Basic, Bronze, COB, and SIMSA plans, please view the benefits summary at: